Skip to content
Nimbus Corporation

Privacy Policy

Last updated: 8 October 2026

Nimbus Corporation ("Nimbus Corporation", "Nimbus", "we", "us" or "our") respects your privacy and is committed to protecting personal information processed through our website, applications, software platforms and technology services.

This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you interact with Nimbus Corporation.

Nimbus Corporation
B/52 Ghanshyam Nagar 1, Nr. Geet Bungalow, Manjalpur GIDC Rd, Vadodara - 390011, Gujarat, India

Email: hi@nimbuscorp.co.in

In short: the demo request form on this website

  • What we collect: the details you type into the Request a Demo form (name, email, mobile number, company, city, business type, subscriber range, products of interest and your message), plus the time you agreed to be contacted and the page you sent the request from.
  • Why: to contact you by email, phone or WhatsApp about a demo. We use it for nothing else.
  • Who handles it: Zoho CRM stores your request (we use Zoho's India data centre). Vercel hosts this website and processes technical details of each visit, such as your IP address.
  • What our server keeps: only the outcome of a submission, not your name, email or phone number. Your IP address is held briefly in memory to limit repeated submissions and is not saved.
  • Cookies: this website currently does not use advertising or analytics cookies.
  • How long: if you do not become a customer, we delete your request 12 months after our last contact with you. You can ask us to delete it sooner by emailing hi@nimbuscorp.co.in.

The full policy follows.

1. Scope

This Privacy Policy applies to:

  • https://nimbuscorp.co.in;
  • Nimbus Corporation websites and web applications;
  • Nimbus Corporation mobile applications;
  • Demo and contact forms;
  • Customer and user accounts;
  • SaaS platforms;
  • Backend and API services; and
  • Other Nimbus Corporation services that link to this Privacy Policy.

Certain customer-specific services may be governed by additional privacy, data-processing or security agreements.

2. Information We Collect

Depending on how you interact with Nimbus Corporation, we may collect the following information.

A. Contact Information

This may include:

  • Name;
  • Company name;
  • Email address;
  • Telephone/mobile number;
  • Business address;
  • Job title; and
  • Other contact information provided voluntarily.

B. Account Information

For customers and users of our platforms, this may include:

  • Username;
  • Login credentials;
  • Role and permissions;
  • Account identifiers;
  • Organization information;
  • Subscription information; and
  • Authentication and security information.

Passwords should be stored using appropriate security mechanisms and should not ordinarily be accessible to Nimbus Corporation personnel in readable form.

C. Transaction Information

Depending on the service, we may process:

  • Invoice information;
  • Subscription information;
  • Payment status;
  • Transaction references;
  • Billing details;
  • Tax-related information; and
  • Information necessary to reconcile payments.

Payment card and banking credentials may be processed directly by third-party payment providers rather than being stored by Nimbus Corporation.

D. Technical Information

We may automatically collect technical information such as:

  • IP address;
  • Browser type;
  • Device type;
  • Operating system;
  • Application version;
  • Log information;
  • Access times;
  • Error information;
  • Security events; and
  • General usage information.

E. Information Submitted Through Forms

When you request a demo, contact us or submit an enquiry, we may collect the information you provide, including:

  • Company name;
  • Name;
  • Email;
  • Phone number;
  • Business type;
  • Subscriber count;
  • Services requested;
  • Deployment requirements; and
  • Message contents.

3. Customer Data Processed Through Nimbus Platforms

Nimbus Corporation provides software to businesses including ISPs, MSOs, telecom operators and other organizations.

Such customers may use Nimbus platforms to store information relating to their own subscribers, customers, employees, partners and users.

In these circumstances, Nimbus Corporation may process personal data on behalf of the customer for the purpose of providing the contracted service.

The customer generally determines:

  • What personal data is collected;
  • Why it is collected;
  • How it is used;
  • How long it should be retained; and
  • Which individuals can access it.

The customer is responsible for providing appropriate privacy notices and obtaining any consent or other lawful basis required under applicable law.

Nimbus Corporation will process such data in accordance with applicable contractual instructions and applicable law.

4. Purposes of Processing

We may process personal information for purposes including:

  • Providing our services;
  • Creating and managing accounts;
  • Providing customer support;
  • Processing subscriptions;
  • Managing billing;
  • Processing payments;
  • Sending service communications;
  • Responding to enquiries;
  • Providing demonstrations;
  • Maintaining security;
  • Detecting fraud and abuse;
  • Monitoring service performance;
  • Troubleshooting;
  • Improving our services;
  • Maintaining backups;
  • Complying with legal obligations;
  • Enforcing our agreements; and
  • Protecting our rights and infrastructure.

5. Legal Basis

Where applicable, personal data will be processed in accordance with the legal bases available under applicable Indian data-protection law, including consent and legitimate uses recognized by law.

Where consent is required, we will seek consent in an appropriate manner.

The Digital Personal Data Protection Act, 2023 requires appropriate notice regarding personal data and processing purposes and provides mechanisms through which individuals may exercise applicable rights.

6. Cookies and Similar Technologies

Nimbus Corporation may use cookies and similar technologies for purposes including:

  • Essential website functionality;
  • Login and session management;
  • Security;
  • Analytics;
  • Performance monitoring;
  • Remembering preferences; and
  • Improving user experience.

Where required, appropriate consent mechanisms will be implemented.

Users may control cookies through browser settings, although disabling certain cookies may affect website functionality.

7. Analytics

Nimbus Corporation may use analytics or monitoring tools to understand:

  • Website traffic;
  • Page usage;
  • Performance;
  • Errors;
  • User interactions; and
  • General website trends.

Third-party analytics providers may process certain technical information subject to their own privacy policies.

8. Communications

We may send:

  • Service-related communications;
  • Account notifications;
  • Billing notifications;
  • Security alerts;
  • Support communications;
  • Product updates; and
  • Marketing communications where permitted.

You may opt out of non-essential marketing communications where applicable.

Service and security communications may continue where necessary to operate your account.

9. Sharing of Information

Nimbus Corporation may share information with service providers where necessary to provide and operate its services.

Such providers may include:

  • Cloud infrastructure providers;
  • Hosting providers;
  • Payment gateways;
  • Email providers;
  • SMS/communication providers;
  • Analytics providers;
  • Security providers;
  • Application distribution platforms;
  • Customer-support tools; and
  • Other technology providers.

We may also disclose information:

  • Where required by law;
  • In response to lawful governmental requests;
  • To protect our rights or property;
  • To protect users or the public;
  • To investigate fraud or security incidents; or
  • As part of a corporate transaction, merger, acquisition or restructuring, subject to applicable law.

We do not sell personal data as a business model.

10. Third-Party Services

Our website and services may contain integrations or links to third-party services.

Third-party services are governed by their own terms and privacy policies.

Nimbus Corporation is not responsible for the privacy practices of third-party services that it does not control.

11. Data Security

Nimbus Corporation uses reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

Depending on the service, measures may include:

  • Access controls;
  • Authentication;
  • Encryption where appropriate;
  • Secure communications;
  • Logging;
  • Monitoring;
  • Backups;
  • Role-based permissions;
  • Infrastructure security; and
  • Security updates.

No method of electronic transmission or storage can be guaranteed to be completely secure.

12. Data Retention

We retain personal information only for as long as reasonably necessary for:

  • Providing the service;
  • Fulfilling contractual obligations;
  • Maintaining business records;
  • Resolving disputes;
  • Preventing fraud;
  • Maintaining security;
  • Complying with legal obligations; or
  • Other lawful purposes.

Retention periods may differ depending on the type of information and service.

Customer data may be retained according to the applicable customer agreement, service configuration and lawful instructions.

13. Data Deletion

Where applicable, individuals may request deletion of personal data in accordance with applicable law.

Deletion may be subject to:

  • Legal retention requirements;
  • Legitimate security requirements;
  • Financial/accounting requirements;
  • Dispute resolution;
  • Contractual requirements; or
  • Other lawful grounds.

Where Nimbus Corporation processes personal data on behalf of a customer, requests concerning that data may need to be directed to the relevant customer, depending on the relationship and applicable law.

14. Data Principal Rights

Subject to applicable law, individuals may have rights relating to their personal data, including rights to:

  • Obtain information about processing;
  • Request correction of inaccurate information;
  • Request deletion where applicable;
  • Withdraw consent where processing is based on consent;
  • Exercise applicable grievance rights; and
  • Nominate another individual where such right is provided by law.

Requests should be submitted to:

hi@nimbuscorp.co.in

We may need to verify identity before processing a request.

15. Children's Data

Nimbus Corporation's services are primarily intended for businesses and their authorized users.

We do not knowingly seek to collect personal data directly from children except where necessary for a customer's legitimate business service and handled in accordance with applicable law.

Where a customer uses Nimbus Corporation technology to process children's data, the customer is responsible for ensuring that its processing complies with applicable legal requirements.

16. International Processing

Depending on the infrastructure and service providers used, information may be processed or stored in locations outside the user's state or country.

Where applicable, Nimbus Corporation will implement appropriate contractual, technical and organizational measures and comply with applicable legal requirements relating to such processing.

17. Business Transfers

If Nimbus Corporation is involved in a merger, acquisition, restructuring, financing, sale of assets or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law and appropriate protections.

18. Security Incidents

If Nimbus Corporation becomes aware of a personal-data security incident requiring notification under applicable law, we will take reasonable steps to investigate, contain and respond to the incident and make required notifications within the applicable legal framework.

19. Grievance and Privacy Contact

For privacy-related questions, complaints, requests or concerns, contact:

Nimbus Corporation

B/52 Ghanshyam Nagar 1,
Nr. Geet Bungalow, Manjalpur GIDC Rd,
Vadodara - 390011, Gujarat, India

Email: hi@nimbuscorp.co.in

We will review and respond to privacy-related requests within the period required by applicable law.

If Nimbus Corporation appoints a dedicated Data Protection Officer or Grievance Officer for a particular service or regulatory requirement, the applicable contact details will be published or provided to the relevant users.

20. Changes to This Privacy Policy

Nimbus Corporation may update this Privacy Policy from time to time.

Changes will be published on this page with an updated "Last Updated" date.

Where required by applicable law, we will provide additional notice or obtain consent.

21. Governing Law and Jurisdiction

This Privacy Policy shall be governed by the laws of India.

Subject to applicable law, disputes relating to this Privacy Policy shall be subject to the jurisdiction of the competent courts at Vadodara, Gujarat, India.

22. Contact Us

Nimbus Corporation
B/52 Ghanshyam Nagar 1,
Nr. Geet Bungalow, Manjalpur GIDC Rd,
Vadodara - 390011, Gujarat, India

Email: hi@nimbuscorp.co.in